Privacy Policy

Last updated: April 30, 2025

At Dear Vera, your privacy is central to everything we do.
This policy explains what information we collect, how we use it, and how we protect it.

1. What We Collect

We collect only the information you choose to share:

  • Your email address (required to receive your letter)

  • Your name (optional)

  • Any documents, screenshots, or notes you upload to Vera’s mailbox

  • Messages you send through our contact form or email

We do not use third-party analytics tools to track individual user behavior. We do not use cookies for advertising.

2. How We Use Your Information

We use your information only to:

  • Review your submission and return your letter

  • Contact you if necessary about your request

  • Manage scheduling or delivery of sponsored letters (if applicable)

We do not use your data for marketing, and we never share, sell, or publish your information.

3. Document Deletion

All uploads are securely deleted after your letter is delivered.
We do not store or retain copies.

4. How We Protect Your Information

We use secure, encrypted systems to handle uploads and communications.
However, no internet-based system is entirely without risk.

We recommend:

  • Using a private, secure email address

  • Accessing this site from a safe device

  • Clearing your browser history if privacy is a concern

5. Children’s Privacy

This service is intended for individuals aged 18 and older.
We do not knowingly collect information from children under 18.

6. Third-Party Services

If we use third-party services (such as payment processors or secure form software), they are selected for their commitment to data privacy.
We do not authorize them to use your data beyond the minimum required to complete the task.

7. Your Rights

You may contact us at any time to:

  • Ask what information we have about you

  • Request deletion of your personal data

  • Clarify how your materials were handled

We will respond within 5 business days.

8. Contact

For privacy-related questions, email us at hello@dearvera.com.
We are committed to responding with care and confidentiality.

9. Policy Updates

We may update this Privacy Policy as needed.
The most recent version will always appear here with its effective date.